Advisor I Mentor

Sparring partner

Piotr

Kania

25 September 2024

Modern reward systems that really work: How to motivate employees in the era of generational change?

The contemporary labor market in Poland and around the world is dynamically evolving, which has a direct impact on the ways of managing employee motivation. Traditional reward systems, based on regular financial bonuses or annual rewards, increasingly fail to meet the needs of today’s employees.

 

Changing preferences, especially among younger generations, necessitate the implementation of more flexible and individualized solutions that not only reward performance but also take into account personal development and work-life balance.

 

Modern Trends in Reward Systems

 

 

1. Personalization of Reward Systems

 

One of the most important trends in contemporary reward systems is their personalization. The traditional approach, where all employees receive the same bonuses, is giving way to individualized models. Modern companies are increasingly introducing bonuses based on individual goals and employee performance. An example is Google, which places a strong emphasis on innovation by allowing employees to spend 20% of their working time on their own projects. These individual initiatives, as long as they bring value, can lead to rewards and support, fostering development and creativity.

 

This approach gives employees greater freedom to shape their careers, motivating them to achieve personal goals that align with the company’s interests. The advantage of this solution is that it reinforces employees' sense of influence over their future and professional development, which simultaneously contributes to better organizational results.

 

2. Flexibility and Work-Life Balance

 

Another important trend that has gained significance, especially after the COVID-19 pandemic, is flexibility in the workplace. Employers are increasingly offering employees flexible working hours and the option to work remotely, and rewards for achieving goals are increasingly tied to results rather than hours worked. Companies like HubSpot, which offer bonuses for short-term quarterly goals, also promote flexibility in working hours. This approach enhances employee satisfaction, especially among younger generations that value work-life balance.

 

Workplace flexibility fosters higher engagement, as employees feel more independent and appreciated. For employers, this is beneficial because more satisfied employees are more productive, loyal, and less prone to burnout.

 

3. Rewarding Socially Responsible Actions

 

The growing social awareness among employees, especially younger generations, is leading companies to increasingly incorporate socially responsible actions into their reward systems. Employees not only want to achieve financial results but also feel that their work has a deeper meaning. An example is Salesforce, which rewards its employees for participating in social initiatives and volunteering by offering additional days off or cash bonuses. This approach helps build a stronger organizational culture and increases employees' sense of engagement in the company’s mission.

 

4. Wellness and Mental Health

 

More and more companies are introducing wellness programs aimed at supporting the physical and mental health of employees. Benefits such as free therapy sessions, gym memberships, or mindfulness courses are becoming popular forms of rewards, as they respond to the growing need to maintain a balance between work and personal life.

 

Microsoft Poland is one example of a company that offers comprehensive wellness programs. Employees have access to a range of services that support their mental and physical well-being, which enhances motivation to work and improves overall job satisfaction.

 

Differentiating Reward Systems Based on Employee Roles

 

One of the key challenges in modern reward systems is the need to differentiate them based on the position and role of the employee. Employees who directly impact financial results, such as salespeople, should be rewarded differently than those working in back-office departments, where their influence on company results is less direct.

 

1. Rewarding in Sales Departments

 

Commission systems, used in telecommunications companies like Orange Polska, still play a crucial role in motivating employees in sales departments. In this case, bonuses are closely linked to sales performance, motivating the achievement of short-term goals, while also considering factors like customer service quality and client retention. Sales departments are naturally goal-oriented, so results-based systems still motivate employees in this sector best.

 

2. Rewarding in Back-Office Departments

 

Employees in back-office departments, such as IT, finance, or HR, often do not have a direct impact on the company's financial results, but their work is essential for the efficiency of the entire organization. Companies like CitiBank Poland introduce bonuses tied to work quality and process efficiency, rewarding innovation and optimization. This way, back-office employees feel that their work is appreciated, even though it does not generate direct revenue.

 

Changing Preferences of Younger Generations

 

Millennials and Generation Z have a different approach to work and motivation than older generations. Their priorities are primarily flexibility, development opportunities, and working for companies whose values align with their own beliefs. As a result, more and more companies are implementing personal development programs that become part of their reward systems.

 

Younger generations of employees value a sense of purpose in their work, so rewards for social actions or personal development programs are more attractive to them than traditional financial bonuses. Companies that can appropriately adjust their motivational system not only increase employee engagement but also build loyalty and strengthen their image as attractive employers.

 

What Should Managers Focus On?

 

To effectively motivate employees in today’s dynamic work environment, managers should pay attention to several key issues:

 

1. Personalization and Flexibility of Reward Systems

 

Reward systems must be tailored to the individual needs of employees. Managers should design the system to allow employees to choose the form of rewards, such as cash bonuses, access to training, or flexible working hours. Personalization increases engagement, as employees feel they have a real influence on their career path.

 

2. Differentiating Systems Based on Position

 

Rewarding should be adapted to the specifics of the position—sales personnel will be motivated by financial results, while back-office employees should be rewarded for the quality and efficiency of their work. Understanding the differences between positions allows for better adjustment of the reward system to the actual needs of the company.

 

3. Integrating Company Goals with the Reward System

 

Bonuses should be tied to the long-term goals of the company. Motivational systems that support the implementation of the organization’s strategy are more effective because employees understand how their actions contribute to the success of the entire company.

 

4. Well-being and Employee Development

 

Work-life balance and the opportunity for personal development are key elements of motivational systems for younger generations. Managers should invest in wellness programs and employee development to attract and retain top talent.

 

Statistics on Reward Systems in Poland

 

According to a PwC report from 2022:

 

  • 68% of companies in Poland use reward systems dependent on individual employee performance, reflecting the growing trend of salary personalization.
  • 45% of companies introduce quarterly bonuses, allowing for more dynamic employee motivation rather than just annual bonuses.
  • 55% of employees under the age of 35 in Poland indicate that flexibility in working hours and opportunities for personal development are key motivators, more important than traditional financial bonuses.
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ProfBoost: Your Support in Designing Modern Reward Systems

 

An effective reward system is key to increasing employee motivation, engagement, and loyalty. At ProfBoost, we offer a comprehensive analysis of current reward systems and the design of modern solutions that meet the needs of both the company and its employees. Our approach takes into account the diversity of team needs and the specifics of individual positions, creating systems that motivate and integrate the team, building a strong team spirit.

 

Contact us to design a reward system that will effectively motivate your employees and support the achievement of your company’s business goals.

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